Implementation of Public Order Policy in the Perspective of Street-Level Bureaucracy by the Police Unit of Pamong Praja and Wilayatul Hisbah of Lhokseumawe City

Abstract

This study examines the implementation of public order policies in the perspective of street-level bureaucracy by the Pamong Praja and Wilayatul Hisbah Police Units in Lhokseumawe City. The problem in this study is the interaction that occurs between Satpol PP and Wilayatul Hisbah Lhokseumawe City with the community in order to implement public order policies that are still facing problems in its implementation. The purpose of the research is to find out the implementation, obstacles, and efforts in the implementation of public order policies by Satpol PP and WH Lhokseumawe City in the perspective of street-level bureaucracy. The research uses policy implementation theory and street-level bureaucracy theory, with qualitative research methods. The results of the study show that the implementation of public order policies by Satpol PP and WH Lhokseumawe City shows that field officers play a role as the spearhead of policy implementation. They carry out rules, use a persuasive approach, adjust actions in the field, and carry out coordination across agencies. From a street-level bureaucracy perspective, the success of the policy depends heavily on the ability of field officers to strike a balance between law enforcement and a humanist approach to society. Obstacles to the implementation of public order policies do not only come from the internal limitations of Satpol PP and WH, such as the number of personnel and infrastructure, but also from the socio-economic conditions of the community. Regulations related to people's economic activities tend to raise objections because they have a direct impact on their livelihoods.